Here at Shine we provide a range of effective, practical and innovative services that help thousands of adults and children affected by domestic abuse every year. We help both directly and indirectly through our frontline services and our professional training programmes.

Senior Manager - Education & Training

We are seeking an experienced training manager to join Shine’s senior management team, contributing to achieving Shine’s strategic and operational objectives and leading our dynamic training and health based team.

Shine training is designed to improve the response to domestic abuse by training and supporting staff in key agencies and organisations so they are confident to work safely with victims or perpetrators of violence. You will bring to this role a background in the training industry, preferably with some experience in the health sector. The ability to lead the adaptation and implementation of a UK based qualification into New Zealand is essential.

This position requires an enthusiastic, personable and confident professional with a friendly, collegial manner. You will need the personal presentation and ability to establish strong working relationships and drive growth and income generation from new and existing training packages.

This is a specialised role, so to be successful the ideal candidate will have:

  • Management experience with the ability to get across diverse portfolios of work and support staff in a rapidly changing environment, to achieve results
  • A good understanding of the dynamics of domestic abuse
  • Experience working for a tertiary provider, including student assessment
  • An understanding of the principles of adult learning theory and have expertise at researching, creating and confidently delivering informative and engaging training packages
  • Experience managing government contracts and delivering expected outcomes and outputs
  • Demonstrated ability to create grammatically correct written communication to an excellent standard (including curriculum material)
  • Strong oral communication and relationship building skills, with a can-do attitude and demonstrable problem solving skills
  • IT savvy with well-developed time management and organisational skills
  • A tertiary qualification (ideally at masters level) in psychology, teaching, social work, health services, counselling, women’s studies or a closely related field

Shine, based in Auckland, is a service division of Presbyterian Support Northern and provides a range of innovative training and services responding to domestic abuse.

For more information or a detailed role profile email

If you think this sounds like you, please apply via SEEK.

Social Workers/Safety Practitioners

Shine is launching a new team, Te Kakano Tumanako in the western suburbs of central Auckland.  This is a new frontline service that will work with all members of a family/whanau in an intensive collaborative way within the team and with other professionals. The team will consist of 6 Safety Practitioners (2 x Children’s, 2 x Men’s, 2 x Women’s) and a registered Psychologist.

We are seeking Women's, 2 Children's and 2  Men's Social Workers / Safety Practitioners - professionals with relevant qualifications or very strong family violence specialised experience to be part of a team who will be testing the efficacy of this innovative, evolving and intensive frontline service that is being provided to all members of a family/whanau. Members of this team will work in close collaboration with other community and statutory partners within a multi-agency framework.

To be successful in this role, you will have: 

  • A degree level qualification relevant to the social sector or very strong family violence specialised experience.
  • A good understanding of the impact of domestic abuse on women and children and clarity about the responsibility and accountability required of those who have perpetrated abuse
     Working knowledge and understanding of the principles of the Treaty of Waitangi and the application of these in client practice and within the workplace.
  • Experience of working with and successfully engaging with clients who have associated complex needs.
  • Experience of using a range of client intervention and therapeutic approaches.
  • Knowledge of and comfort with cultural groups and lifestyles different from your own.
  • Clarity about professional and personal boundaries.
  • Computer literacy in Microsoft Office applications, client management systems and a willingness to develop further skills.
  • Very well developed skills in case noting using recognised models of practice.
  • Excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations.
  • A clean driver’s licence and reliable vehicle.

This is a full-time role and you must be available to work flexible hours, including evenings and weekends as and when required. Shine requires a commitment to living a violence free lifestyle, both personally and professionally.

For a detailed role profile, please email
Apply now on SEEK

“Since I came to Shine's refuge I felt safe. The staff members are very welcoming and supportive. I know I have a place where I can feel safe and call home. The staff at Shine always help me with the things I need. They are amazing. THANK YOU. ” a Shine refuge client