Here at Shine we provide a range of effective, practical and innovative services that help thousands of adults and children affected by domestic abuse every year. We help both directly and indirectly through our frontline services and our professional training programmes.

Training Administrator

The role of this position is to provide administration support for the Education and Training team in relation to the DVFREE workplace programme, community training, and the STAR programme.

  • Respond to DVFREE and training enquiries
  • Coordinate between clients and trainers to schedule training.
  • Take training registrations and prepare resources and catering for open trainings.
  • Coordinate with finance to ensure prompt invoicing.
  • Arrange trainer travel and accommodation
  • Manage and monitor the DVFREE database to ensure data is kept up to date.
  • Ensure training resources are stocked and order more when required.
  • Compile data for reports when required.
  • Provide administrative support to the STAR training project when required
  • Assist with identifying and implementing improvements in administrative procedures to support DVFREE, STAR and training services
  • Contribute to general administrative support as directed


  • Experience with a client database preferred
  • Able to work under pressure with excellent time management and organisational abilities.
  • A ‘can do’ attitude and ability to tackle and prioritise a wide variety of tasks.
  • Computer literate to intermediate level in Microsoft Word, PowerPoint and Excel
  • Has a clean driver's licence with a reliable vehicle.
  • NZ Certificate in Business (level 4) or NZ Diploma in Business (level 5) qualification or equivalent experience
  • Have at least two years' experience in a training administration role

Shine is part of Presbyterian Support Northern. We are a values-led organisation with a long history of providing community support services. Everything we do focuses on creating a ‘better life for everyone’. We partner with others to provide advocacy and trusted services to our clients. We’re also driven by compassion and respect for others, and we respect the Treaty of Waitangi.

Shine requires a commitment to living a violence free lifestyle, both personally and professionally.

For a copy of the role profile  please contact our recruitment team on You can also apply via SEEK

Applications close 13 February 2020.


If you are interested in working for Shine in another role, please check back regularly for current job vacancies or use the search tool on SEEK to be notified.

“Staying at the Shine Refuge has been an absolute life changing experience for myself and my daughters. I cannot begin to explain how grateful I am for the enormous amount of help we have received from the ladies at the house.”